A Day in Tiong Seng as a Assistant Manager (Digital)

In a fast-evolving construction landscape, digital transformation is no longer a future aspiration but an operational necessity.

At Tiong Seng, this shift is powered by individuals who bridge technology with real-world business needs. One of them is Yong Shun, Assistant Manager in the Digital team, who has spent the past two years helping teams across the company make decisions with greater clarity, speed, and confidence.

For him, building dashboards is more than assembling data sources and charts. It is about creating real-time control panels that give every department, from HR to Projects, a deeper understanding of their operations. Through his work, manpower levels become transparent, cost trends are easier to interpret, and project progress is visible at a glance. The impact is far-reaching: colleagues save valuable hours, identify potential issues early, and make better-informed decisions that strengthen project outcomes.

A Typical Day

A typical day begins with reviewing and validating data to ensure each dashboard reflects the latest insights. The rest of the day is spent collaborating closely with teams, solving data challenges, refining tools, and introducing digital solutions that streamline work processes. No two days look the same, and it is this constant problem-solving that keeps the role meaningful and dynamic.

The Culture That Fuels Transformation

What drew him to this career was the desire to use technology to solve real problems. Data, to him, is a powerful tool that reshapes how organisations operate. Tiong Seng’s commitment to innovation and its openness to new ideas were what inspired him to join the company but what keeps him here is the culture. The teamwork, trust, and collective focus on building a smarter and more progressive construction environment have shaped his journey from day one.

The moments that matter most in his role are not the dashboards themselves, but the people who use them. Watching colleagues adopt a new digital tool and seeing how it improves their work is a source of pride and purpose. It reinforces his belief that technology should empower, not overwhelm. It should simplify, not complicate. And when done right, it becomes a catalyst for transformation.

Behind the scenes, the work is often much more than design and development. It involves detective-level attention to detail: cleaning messy data, aligning logic, cross-checking formulas, and ensuring that every insight is accurate. Early in his journey, one of the biggest challenges was convincing stakeholders that dashboards were not additional work but a streamlined way to remove manual tasks. Through co-creation, trust-building, and quick wins, he demonstrated the true value of digital tools and shifted mindsets across the organisation.

Along the way, the role has given him an unexpected advantage of getting a deep understanding of the business beyond the digital space. Working with different teams have enabled him to connect the dots across the company, building solutions that reflect a holistic view of operations.

Advice for the Next Generation of Digital Talent

To those exploring a similar career path, his advice is simple: technical skills matter, but they are only one part of the equation. The true impact comes from listening, understanding pain points, and translating them into practical digital solutions. Digital success is built on empathy as much as it is built on code.

Join Tiong Seng

At Tiong Seng, we are always looking for individuals who share our passion for building, innovation, and teamwork. Our projects are not just structures, they are opportunities to learn, grow, and make a difference. If you are curious, determined, and driven to leave a lasting impact, there is a place for you here.

Explore your possibilities. Build your future. Join Tiong Seng.